Legal notice
Legal Notice
British Lighting Hub is operated by FD Retail B.V.
Company Information
Website: British Lighting Hub
Company: FD Retail B.V.
Address: Prinsengracht 1031C, 1017 KP Amsterdam, Netherlands
Email: support@britishlightinghub.co.uk
Telephone: +31 6 46380330
Company Number: 99966670
VAT Number: NL869207593B01
Customer Service
Our customer service team is available to assist you with questions regarding our products, orders, deliveries, returns, or other enquiries.
Monday to Friday: 8:00 am – 7:00 pm
Saturday and Sunday: Closed
We aim to respond to enquiries within one working day.
For returns, please contact our customer service team before sending your order back. We will provide you with the appropriate return instructions and return address.
Responsibility for Website Content
British Lighting Hub makes reasonable efforts to ensure that the information provided on this website is accurate and up to date. However, information may occasionally be changed, corrected, or updated.
Copyright and Intellectual Property
Unless otherwise stated, the content of this website, including text, images, graphics, logos, designs, and other materials, is owned by or licensed to British Lighting Hub or the respective rights holder and is protected by applicable intellectual property laws.
Content from this website may not be reproduced, distributed, modified, republished, or commercially exploited without prior written permission from British Lighting Hub or the relevant rights holder.
Where third-party content, trademarks, images, or other intellectual property is used, the rights of the respective owners remain unaffected.
If you believe that content on our website infringes your intellectual property rights, please contact us at support@britishlightinghub.co.uk so that we can investigate the matter.
Consumer Rights and Disputes
Nothing in this Legal Notice affects your statutory rights as a consumer.
If you have a complaint or concern regarding an order or our Services, please contact our customer service team first so that we can work with you to resolve the issue.
Any disputes will be handled in accordance with the applicable provisions set out in our Terms of Service and applicable consumer law.